About Me
I am a seasoned Operations Executive with a proven track record in the travel industry. Currently serving as the Vice President of Operations at Summit Travel and Tours, I dedicate my expertise to driving the strategic and logistical success of a leading group travel company specializing in educational and organizational tours.
My passion lies in building efficient systems, fostering strong team dynamics, and ensuring that every operational detail contributes to a seamless customer experience. Whether it's overseeing complex logistics or implementing new technologies, I am committed to operational excellence.
Professional Experience & Skills
Operations Management
Overseeing the daily and strategic operations of a profitable group travel company. I ensure business goals are met through effective resource allocation and strategic planning.
Team Leadership
Directing and mentoring a diverse team of employees. I believe in empowering staff to perform at their best to deliver high-quality work for our clients.
Vendor Relations
Cultivating and maintaining robust networks of diverse vendors. I negotiate and manage partnerships to ensure we provide the best possible trips and value to our customers.
Process Optimization
Developing and iterating on internal processes and systems. From technological integration to organizational standardization, I focus on continuous improvement.